Support
Find answers to common questions and get the help you need.
Frequently Asked Questions
How do I track my order?
Use Track Your Order with your Order ID or tracking number. We also send SMS updates for important milestones.
What is your return policy?
We accept returns (refund) only if the product is damaged or incorrect. Report within 48 hours of delivery with photo or video evidence. Not accepted for size, change of mind, or preference.
Request a returnHow do I report a damaged or incorrect product?
Submit a return request within 48 hours with your order number and clear photos or video. We will process the return and issue a refund once verified.
Start a returnHow long does shipping take?
Standard delivery typically takes 5–7 business days. Express (where available) 2–4 business days. Timelines may vary by location.
What payment methods do you accept?
We accept credit/debit cards, UPI, net banking, and digital wallets. All transactions are encrypted.
How do I cancel my order?
Orders can be cancelled within 12 hours of placing and before shipment. Once shipped, cancellation is not possible. See Cancellation Policy.
Do you offer international shipping?
We currently ship within India only.